Responsible Gambling at Velobet — Tools, Limits & Where to Get Help

Self-exclusion is the most comprehensive responsible gambling tool available. When you self-exclude, your account is closed and you cannot register a new one during the exclusion period. Self-exclusion at Velobet is managed directly with customer support — there is no self-serve button that completes the process automatically.

To request self-exclusion:

1. Open a live chat session with Velobet support
2. State clearly that you are requesting a self-exclusion, not just a temporary break
3. Specify the duration — minimum 6 months is standard; permanent exclusions are also available
4. Ask whether the exclusion covers other brands operated by Santeda International B.V.
5. Request written confirmation (email) that the exclusion has been applied

Setting a gambling budget before you play is one of the most effective ways to keep gambling in its entertainment context rather than letting it become a financial pressure. A practical approach is to treat your gambling spend the same way you treat any other leisure budget — cinema tickets, restaurant meals, sporting events. Once that entertainment budget for the month is used, it's gone. You don't borrow from next month's food money to see another film.

Here are specific budgeting steps that work alongside Velobet's built-in tools:

1. Decide your monthly entertainment budget first — allocate a fixed amount across all leisure spending including gambling, before you log in. Make gambling one line in your budget, not its own separate mental account.
2. Set a deposit limit that matches your budget — use Velobet's deposit limit tool to enforce the ceiling automatically. A monthly deposit limit prevents you from adding funds beyond your plan in a moment of poor judgement.
3. Never play to recover losses — if you have used your session's budget, stop. The next spin, hand or bet is not more likely to pay because of what came before. Every game round is mathematically independent.
4. Track winnings and losses separately — withdrawing winnings promptly (rather than recycling them into further play) is a practical way to keep score honestly. If your overall gambling spend is consistently higher than your gambling income over several months, that is the relevant number.
5. Use the reality check feature — even a 30-minute pop-up reminder showing how long you've been playing can interrupt escalating sessions before they run away.

The Gambling Self-Audit Checklist

Go through this checklist honestly once a month: